Leadership and change

Building your stakeholder influence network

Traditional stakeholder management often focuses on engaging the explicit decision makers in intra- and inter-agency hierarchies. These traditional stakeholder groups typically remain within the operational silo of the initiative in question. This approach worked well enough when the projects were completed within a traditional silo with a few key people making decisions. However, IT’s approach needs to be updated for the current environment with more diverse funding sources, more workers involved in projects, more decision makers, and more decision influencers.

CEB Building Stakeholder Influence.pdf (1.1 MB)

Healthcare reimagined

Excerpt from Executive Summary
Regulatory requirements, fierce competition, and rapidly emerging technologies are creating new complexities for those operating in the healthcare sector. Many are working out how to deliver better health outcomes whilst managing evolving consumer needs, behaviours and treatments, along with the significant shifts required to the system.

These changes cover all aspects of the ecosystem and operating models, providing a significant challenge for the entire healthcare industry.

In this paper we explore key trends and predictions in healthcare, particularly:

  1. The rise of prevention and outcome-based healthcare models – placing consumers firmly in control of their own health and wellness;

  2. Advances in connected devices, including sensors, wearables and implantables that enable consumers and clinicians to pro-actively track and manage health, anywhere, anytime, and from any device;

  3. Innovation in medical treatment – ranging from virtual reality training for rare surgeries, bioprinting synthetic organs, and early steps on the path to making aging a treatable condition;

  4. The falling costs of genome-sequencing, coupled with advances in data science
    unlocking unprecedented levels of insight and precision medicine;

  5. Advances in artificial intelligence, medical robotics and autonomous vehicles paving the
    way for hybrid healthcare workforces; and

  6. A renewed understanding of how physical, spatial and digital environment design can
    improve patient healing, recovery time and the patient experience.

Facing this level of change is daunting. The role of leadership in embracing these shifts and influencing change is critical.